Question 1

What is Bugzy?

Accepted Answer

Bugzy is an AI-powered QA automation platform that acts as an autonomous QA engineer for your team. It connects to your development tools — repo, ticketing, docs — to build a knowledge graph of your project, then generates and executes end-to-end tests, triages failures, and reports bugs with full context. Think of it as adding QA capacity without the 3-6 month hiring cycle.

Question 2

How do I get started with Bugzy?

Accepted Answer

Sign up for a free 21-day trial — no credit card required. Provide your web app URL, connect your preferred integrations (Slack, Jira, Linear, etc.), and Bugzy will browse your application to start generating test plans within minutes. The onboarding wizard guides you through each step.

Question 3

How long does it take to set up Bugzy?

Accepted Answer

Most teams are up and running in under 30 minutes. Provide your app URL, choose your integrations, and Bugzy handles the rest — browsing your application, generating a test plan, and running your first tests. No infrastructure setup or complex configuration required.

Question 4

Do I need to write code to use Bugzy?

Accepted Answer

No. Bugzy generates and maintains tests autonomously based on your application. You don't need to write test code, configure selectors, or maintain test scripts. If you already have Playwright tests, Bugzy can work alongside them and even enhance your existing suite.

Question 5

What types of tests does Bugzy run?

Accepted Answer

Bugzy focuses on end-to-end browser tests using Playwright. It covers regression testing, smoke tests, feature verification, and critical user flow validation. It can also triage test failures from your existing test suites and generate new test cases based on code changes, tickets, or product requirements.

Question 6

How does AI triage work?

Accepted Answer

When a test fails, Bugzy analyzes the failure context — screenshots, DOM state, network requests, console errors — and classifies it as a product bug, a flaky test, an environment issue, or an expected change. It provides a detailed report with reproduction steps, severity assessment, and suggested fixes so your team can act immediately.

Question 7

How does Bugzy avoid false positives and flaky tests?

Accepted Answer

Bugzy doesn't rely on brittle selectors alone. It understands the intent behind tests and adapts to UI changes (self-healing). It also continuously learns from past runs; if something was flaky, Bugzy adjusts or flags it. The result: far fewer false alarms, so when Bugzy flags a bug, you know it's real.

Question 8

Can Bugzy work with my existing test suites?

Accepted Answer

Yes. Bugzy supports a bring-your-own-tests model. If you already have Playwright tests, Bugzy can execute, monitor, and triage them alongside the tests it generates. This means you get AI-powered triage and self-healing on top of your existing investment in test automation.

Question 9

How does pricing work?

Accepted Answer

Bugzy uses outcome-based pricing — you pay for results (triages and test case creations), not compute hours. Plans start at €250/month with included triages and test cases. Overage is billed per unit at predictable rates. Every plan includes a 21-day free trial with no credit card required.

Question 10

What's included in the free trial?

Accepted Answer

The 21-day free trial includes up to 50 triages and 10 test case creations — the same limits as the Starter plan. You get full access to all integrations, AI triage, test generation, and reporting. No credit card is required to start, and you can upgrade to a paid plan at any time.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. All Bugzy plans are month-to-month with no long-term contracts. You can cancel at any time from the billing page in your dashboard. Your subscription remains active until the end of the current billing period, and you won't be charged again.

Question 12

What is outcome-based billing?

Accepted Answer

Unlike traditional QA tools that charge per seat or per test run, Bugzy charges for outcomes — the triages it performs and the test cases it creates. This means you only pay when Bugzy delivers value. Each plan includes a set number of triages and test cases per month, with transparent overage rates if you need more.

Question 13

Is our code and data safe with Bugzy?

Accepted Answer

Absolutely. Security is a top priority: Bugzy can run fully on your infrastructure or in an isolated cloud environment. We use end-to-end encryption to protect your data. Bugzy only uses the data it needs to test your app, and we never store your proprietary code or customer data on our servers.

Question 14

Is Bugzy SOC 2 compliant?

Accepted Answer

Bugzy follows SOC 2 security principles and is working toward formal certification. We implement encryption at rest and in transit, role-based access controls, audit logging, and regular security reviews. Enterprise customers can request our detailed security documentation and compliance roadmap.

Question 15

Where is my data stored?

Accepted Answer

Bugzy runs on secure cloud infrastructure with data stored in encrypted databases. Test artifacts (screenshots, traces, logs) are stored in isolated per-team storage. For Enterprise customers, we offer data residency options and on-premise deployment to meet specific regulatory requirements.

Question 16

Will Bugzy fit with our tech stack and tools?

Accepted Answer

Yes — Bugzy is designed to integrate with modern stacks. It supports popular languages and frameworks out of the box. It hooks into GitHub or GitLab, works with CI services (like Jenkins, GitHub Actions), and posts issues to Slack, Linear, Jira, Asana, or Azure DevOps. If your stack has something unique, our API and custom integration options have you covered.

Question 17

How does Bugzy integrate with CI/CD?

Accepted Answer

Bugzy integrates natively with GitHub Actions, GitLab CI, Jenkins, and other CI/CD platforms. It can trigger test runs on pull requests, pushes, or deployments via webhooks. You can also set up scheduled runs using cron expressions from the dashboard. Results are reported back to your PR, Slack channel, or issue tracker automatically.

Question 18

Is Bugzy based on Playwright?

Accepted Answer

Yes. Bugzy uses Playwright as its browser automation engine, giving you access to the most reliable and modern testing framework available. Tests run in real Chromium, Firefox, or WebKit browsers. Because it's Playwright under the hood, any tests Bugzy generates are standard Playwright tests that your team can inspect, modify, or run independently.

Question 19

Is there a self-hosted option?

Accepted Answer

Yes. Enterprise customers can deploy Bugzy on their own infrastructure for full control over data, network access, and compliance requirements. The self-hosted option includes the same AI capabilities as the cloud version, with dedicated support for setup and maintenance. Contact our sales team for details.

Frequently Asked Questions

Getting Started

Capabilities

Pricing & Billing

Security & Compliance

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